Shipping Policy

Order Processing

All orders are processed within 1–3 business days after payment is received.
Orders placed on weekends or holidays begin processing the next business day.
During high‑volume periods (sales, new launches), processing times may be slightly extended.

Shipping rates are calculated at checkout based on your location and selected shipping method.

Shipping Method Estimated Delivery

Domestic U.S. orders

Additional cost applies

Delivery times are estimates and may vary due to carrier delays, weather, or unforeseen circumstances.

International customers are responsible for any customs duties, taxes, or import fees.
Nicole Essence Cosmetics is not responsible for delays caused by customs processing.

Once your order ships, you’ll receive a shipping confirmation email with a tracking number.
Tracking updates may take up to 24 hours to appear.

Please double‑check your shipping address at checkout.
If an incorrect address is provided, Nicole Essence Cosmetics is not responsible for lost packages.
If the package is returned to us, reshipping fees will apply.

Nicole Essence Cosmetics is not liable for packages lost or stolen after delivery is confirmed by the carrier.
If your order arrives damaged, contact us within 48 hours with photos so we can assist with a replacement or claim.

Shipping fees are non‑refundable.
Customers are responsible for return shipping costs unless the return is due to an error on our part.
For full details, please refer to our Return Policy.

Our customer care team is here to help. Reach out anytime at

Get in touch!